Return & Exchange Policy

At VEYA, we want you to feel confident and comfortable in every piece you purchase. If your item isn’t quite right, we’re happy to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To be eligible for a return, items must be:

• Unworn and unwashed

• Free of makeup, deodorant, perfume, stains, or other marks

• In original condition

• Have all original tags attached

• Returned in the original packaging when possible

Once your return is received and inspected, you will receive store credit for the purchase price of the returned item. Original shipping fees are non-refundable.

Exchanges

Need a different size? We offer size exchanges within 30 days of delivery, subject to availability.

The item must be unworn, unwashed, in original condition, and have all original tags attached.

If your requested size is unavailable, we can issue store credit instead.

Final Sale

Items marked FINAL SALE are not eligible for returns or exchanges.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at YOUR EMAIL with your order number and photos of the item.

We’ll review the issue and work with you to make it right.

How to Start a Return or Exchange

To request a return or exchange, please email us at shopveyamovement@gmail.com with:

• Your order number

• The item(s) you would like to return or exchange

• The reason for your request

VEYA reserves the right to refuse returns or exchanges that do not meet the requirements outlined above.

Thank you for supporting VEYA ♡

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.